General conditions of sale and delivery

  1. Products: Our products are refurbished computers. They may show minor signs of wear, but are all checked and tested before being put on sale.

    2. Prices: The prices of our products are in euros and include applicable VAT. Delivery costs are not included in the sale price, unless otherwise indicated on our website.

    3. Orders: You can place an order on our website or by contacting us by email or telephone. After receiving your order, we will send you an order confirmation by email. The sale will be completed once we have confirmed the order and you have made payment.

    4. Payment: Payments can be made online by bank transfer. We accept the following payments in physical stores: cash, debit and credit cards, and eco-checks.

    5. Home delivery: We are committed to delivering products as quickly as possible. Delivery costs are free, unless otherwise indicated on our website. Delivery times may vary depending on product availability and delivery destination. We use the services of Bpost to make home deliveries. We serve the whole of Belgium.

    6. Warranty: All our products are covered by a warranty from the date of purchase. This warranty covers defects in workmanship and materials. The warranty does not cover damage caused by misuse or negligence on your part.

    7. Liability: We will not be liable for any indirect damages or losses resulting from the use of our products, including loss of data.

 

  1. Pick up in store 
    1. You can choose to collect your order directly from our store. Collection is generally available the same day or at the latest the following day except in exceptional cases. Once your order is ready, you will be informed by email or telephone. Store address: Avenue Houba De Strooper, 63 in 1020 Laeken
    2. You can also come to the store and choose directly from our more than 400 different models. After being advised by our employees, your product will be ready within 10 to 30 minutes depending on the configuration chosen. 

      By making your purchase on our website or in store, you accept our general conditions of sale.