General conditions of sale and delivery

 

General terms and conditions of sale, delivery and in-store pickup

1. Products: Our products are refurbished computers. They may show minor signs of wear, but are all checked and tested before being offered for sale. The "Available in store" label on our website indicates that the product (or a variant thereof) is physically on display and immediately available at our store.

2. Price: Our product prices are listed in euros and include applicable VAT.
Delivery charges are included in the price, unless otherwise stated on our website.

3. Orders and Availability: You can place your order on our website or directly in store.

  • Items available in store: When an item is marked as "Visible in store", it is immediately available for viewing or purchase on site without any further action required from you.

  • Variants: If a specific variant (e.g., different RAM configuration) is displayed instead of the exact model, the note "Variant available in store" will be specified.

4. Payment: Payments can be made online by bank transfer. In our physical store (Avenue Houba De Strooper, 63, 1020 Laeken), we accept: cash, debit and credit cards, eco-cheques.

5. Home Delivery (Shipping): > * Shipping costs: Delivery is free throughout Belgium via Bpost, unless otherwise specifically stated on the product page.

  • Time limit : We ship products as quickly as possible (usually within 24 to 48 business hours).

6. In-store pickup and purchase (Click & Collect / In-store):

  • Availability times: For any online order of an item marked "Viewable in store" for pickup, the product is ready for collection. the same day or at the latest within 24 business hours.

  • Direct purchase: If you go directly to the store, the product is available immediately. If a custom configuration is requested, your product will be ready within a certain timeframe. 20 to 40 minutes after your choice.

  • Costs : No processing or logistics fees are applied for in-store pickup.

7. Warranty: All our products are covered by a warranty from the date of purchase. This warranty covers manufacturing and material defects. It does not cover damage caused by misuse or negligence.

8. Responsibility: We are not responsible for indirect damages or data loss resulting from the use of our products.

Store address: Avenue Houba De Strooper, 63 in 1020 Laeken.